KARUVEDA Privacy Policy

At KARUVEDA, we respect your privacy as much as we respect the energy that flows through every handcrafted frame we create. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

🪵 1. Information We Collect

We collect only what’s necessary to process your order and offer you a smooth, personalized experience:

  • Personal details: Name, phone number, billing and shipping address.

  • Contact information: Email or WhatsApp (for order updates & support).

  • Payment details: Securely processed through trusted gateways — KARUVEDA does not store your card or banking information.

  • Device & usage data: Browser type, IP address, and site activity (to improve our experience and detect fraud).

✨ 2. How We Use Your Information

Your information helps us to:

  • Process and deliver your orders.

  • Send you order confirmations, shipping updates, and support messages.

  • Personalize recommendations and newsletters (only if you subscribe).

  • Improve our website performance and user experience.

We never sell or rent your data — every byte is treated with the same care we give our sacred materials.

🌿 3. Email & WhatsApp Communication

By providing your contact details, you agree to receive transactional and occasional marketing updates. You can unsubscribe anytime via the links provided in our emails or by messaging “STOP” on WhatsApp.

🕉️ 4. Data Protection & Security

All transactions on our site are processed using SSL encryption and secured payment gateways (such as Razorpay, PayPal, or Stripe).
We maintain strict internal protocols to prevent unauthorized access, misuse, or disclosure of your personal data.

📦 5. Third-Party Services

We work only with trusted service providers (e.g., logistics, payment, analytics). These partners handle your data only to the extent necessary to perform their duties and are bound by privacy agreements.

⚖️ 6. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and provide relevant content.
You may disable cookies in your browser settings, but some parts of our site may not function properly afterward.

🔁 7. Your Rights

You have the right to:

  • Request access to your personal information.

  • Correct or update your data.

  • Request deletion of your personal data (where legally permissible).
    To do so, simply contact us at support@karuveda.com.

🌸 8. Changes to This Policy

We may occasionally update this Privacy Policy to reflect new practices or legal changes. Updates will be posted on this page with the revised date.